Quality Assurance
Nottingham Security Services Ltd sells and delivers bespoke security services and as such we are committed to a policy of continual improvement based on the foundation of a Quality Management System and, the Security Industry Authorities Approved Contractor Scheme.
Our objectives are to:
- Fully understand a clients requirements and to advise, tailor and deliver a cost effective best practice solution.
- Develop and implement controlled processes.
- Define responsibilities to support the operation and monitoring of these processes.
- Comply with the requirements of Quality Management Systems and continually improve its effectiveness.
- Establish and communicate quality objectives and performance targets to company personnel.
- Measure achievements against objectives and targets and take action as needed.
- Develop employee skills and increase their contribution through training.
These processes are detailed in the policies outlined below:
- Complaints Procedure - DOC (270kb)
- Corporate and Social Responsibility - PDF (95.8kb)
- Customer Service Policy - DOC (118kb)
- Environmental Policy - DOC (132kb)
- Equal Opportunities Policy - DOC (53.2kb)
- Health and Safety Policy Statement - DOC (144kb)
- Training and Development - DOC (53kb)
To request a full list of company policies and procedures, please contact us and we will be happy to forward these on.
