Quality Assurance
Nottingham Security Services Ltd sells and delivers bespoke security services and as such we are committed to a policy of continual improvement based on the foundation of a Quality Management System and, the Security Industry Authorities Approved Contractor Scheme.
Our objectives are to:
- Fully understand a clients requirements and to advise, tailor and deliver a cost effective best practice solution.
- Develop and implement controlled processes.
- Define responsibilities to support the operation and monitoring of these processes.
- Comply with the requirements of Quality Management Systems and continually improve its effectiveness.
- Establish and communicate quality objectives and performance targets to company personnel.
- Measure achievements against objectives and targets and take action as needed.
- Develop employee skills and increase their contribution through training.
These processes are detailed in the policies outlined below:
- Complaints Policy - MS doc (410kb)
- Corporate and Social Responsibility - MS doc (398kb)
- Customer Service Policy - MS doc (396kb)
- Environmental Policy - MS doc (396kb)
- Equal Opportunities Policy - MS doc (395kb)
- Health and Safety Policy Statement - MS doc (483kb)
- Screening and Vetting - MS doc (395kb)
- Training and Development - MS doc (432kb)
To request a full list of company policies and procedures, please contact us and we will be happy to forward these on.
